Brisbane's Grand Dame of Hospitality Opens Its Doors to a New Era of Luxury

Galaxy Hotel Macau, China

The grand facade of Crown Elara Resort & Casino, a beacon of luxury on Brisbane's riverfront.

Crown Elara Resort & Casino stands as Brisbane's finest destination for those who seek more than a mere hotel stay. Nestled along the banks of the Brisbane River, our resort brings together world-class gaming, fine dining, luxury rooms, and live shows under one roof. We have served guests from across Australia and around the globe since 1987.

What sets Crown Elara apart is simple: we treat every guest like royalty. From the moment you step through our grand lobby, you feel the care we put into every detail. Our staff are trained to go beyond what you expect. The rooms are spacious, the food is fresh, and the gaming floor buzzes with energy day and night.

Whether you come for a weekend getaway or a week-long retreat, Crown Elara has something for you. Try your luck at the tables, relax in our award-winning spa, or dine at one of six on-site restaurants. This is not just a hotel. This is an experience you will remember.

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ABOUT CROWN ELARA

A History of Excellence on the Brisbane River

Crown Elara Resort & Casino was founded in 1987 by the Sullivan family, who saw a gap in Brisbane's hospitality market. They wanted to build a place that combined the thrill of gaming with the comfort of a five-star hotel. Over three decades later, their vision stands taller than ever at 100 Eagle Street, Brisbane.

The resort sits on prime riverfront land in the heart of the city. From humble beginnings with just 80 rooms, we have grown to 450 luxury suites, six restaurants, a full-service spa, a 1,200-seat theatre, and one of the largest gaming floors in Queensland.

We believe in doing things the right way. Our staff are local Queenslanders who take pride in their work. Our food is sourced from Australian farms and fisheries. Our commitment to the community shows in our charity work, which has raised over $4 million for local causes since 2010.

"
We did not set out to build the biggest casino in Australia. We set out to build the best hotel in Brisbane. The gaming floor was just a bonus.
— Margaret Sullivan, Co-Founder

Today, Crown Elara is run by a team of seasoned professionals who share the founders' passion. We hold a full Queensland gaming licence and are accredited by the Australian Hotels Association. Our safety and security measures meet the highest standards in the industry.

white and yellow tower under blue sky during daytime

The distinctive tower of Crown Elara, visible from across the Brisbane skyline since 1987.

  • [*] Queensland Gaming Licence #QGL-4872
  • [*] Australian Hotels Association Accredited
  • [*] ISO 27001 Information Security Certified
  • [*] PCI DSS Level 1 Compliant
  • [*] GDPR Compliant for International Guests
  • [*] Responsible Gambling Certified
  • [*] 5-Star Safety Rating, QLD Fire & Safety Board

OUR SERVICES

Everything You Need Under One Roof
I.

World-Class Gaming Floor

Our gaming floor spans over 5,000 square metres. Choose from 120 table games, including blackjack, roulette, baccarat, and poker. We also have 800 slot machines with jackpots that grow daily.

  • Private VIP gaming salons
  • Complimentary drinks while you play
  • Free gaming lessons for beginners
  • 24/7 operation, every day of the year
II.

Luxury Rooms & Suites

Sleep in style with 450 rooms across five categories. From our Classic River View rooms to the Chairman's Penthouse, every room features plush bedding, marble bathrooms, and city or river views.

  • King-size beds with premium linen
  • In-room dining available 24 hours
  • Smart room controls and high-speed Wi-Fi
  • Butler service for suite guests
III.

Fine Dining & Restaurants

Six restaurants serve everything from mod-Oz cuisine to Japanese omakase. Our head chef, Liam Park, holds two hats from the Good Food Guide. Fresh seafood arrives daily from the Moreton Bay region.

  • The River Room -- modern Australian fine dining
  • Sakura -- authentic Japanese omakase
  • Ember Grill -- premium steaks and seafood
  • Private dining rooms for special occasions
IV.

Elara Spa & Wellness

Our 5-star spa covers 1,500 square metres of pure relaxation. Heated pools, steam rooms, saunas, and 12 treatment rooms. We use Australian-made products from native botanicals.

  • Hot stone and deep tissue massage
  • Couples' treatment packages
  • 25-metre heated lap pool
  • Full gym with personal trainers
V.

Live Shows & Events

The Elara Theatre seats 1,200 and hosts live music, comedy, and stage shows every week. Past acts include international stars and local favourites. We also run private events and corporate functions.

  • Weekly live music and comedy nights
  • Corporate event spaces for up to 500
  • Wedding packages with full catering
  • VIP box seats with bottle service
VI.

Concierge & Transport

Our concierge team is on call around the clock. Need a dinner booking, airport transfer, or tickets to a show? We handle it all. We also run a complimentary shuttle to and from Brisbane Airport.

  • Free airport shuttle (daily schedule)
  • Private car hire and limousine service
  • Tour bookings for Moreton Bay and beyond
  • 24-hour front desk and guest support

LETTERS TO THE EDITOR

What Our Guests Say About Crown Elara
"
We stayed for our 25th wedding anniversary and it was perfect. The River Room dinner was the best meal we have had in years. The staff remembered our names by day two. We are already planning our return trip.
David & Helen Marsh Sydney, NSW
"
I booked the midweek package for a work trip and was blown away. The room was huge, the bed was like sleeping on a cloud, and the gaming floor kept me busy after hours. Great value for money.
James Nguyen Melbourne, VIC
"
The spa day was exactly what I needed. Two hours of massage, a swim in the heated pool, and lunch at Ember Grill. I felt like a new person. The staff were warm and professional from start to finish.
Sarah Whitfield Gold Coast, QLD
"
We held our company's annual dinner at Crown Elara. The events team made everything easy. The food was top-notch, the AV setup was perfect, and our 200 guests had a brilliant time. Highly recommend for corporate events.
Rachel Donovan Brisbane, QLD

THE EDITORIAL BOARD

Meet the Leadership Team
RM

Robert McAllister

Chief Executive Officer

Robert has led Crown Elara since 2015. With 25 years in the hotel industry, he brought a focus on guest experience that has driven record growth. He holds an MBA from the University of Queensland.

LP

Liam Park

Executive Head Chef

Liam runs all six restaurants. He trained in Paris and Tokyo before returning to Brisbane. His modern Australian menu at The River Room has earned two Good Food Guide hats.

KT

Karen Tan

Director of Gaming Operations

Karen manages the gaming floor and VIP services. She has worked in casinos across Asia and Australia for 18 years. Her team of 200 dealers and staff keep the floor running smoothly.

SW

Sophie Williams

Spa & Wellness Director

Sophie built the Elara Spa from the ground up. A trained physiotherapist, she designed every treatment on the menu. Under her care, the spa earned its 5-star rating in 2022.

MJ

Marcus Johnson

Events & Entertainment Manager

Marcus books the acts, plans the galas, and runs the theatre. He has produced over 500 events at Crown Elara. His network of artists and performers keeps our calendar packed year-round.

SUCCESS STORIES

How Crown Elara Delivers Results
CASE STUDY I

The Mitchell Wedding: A Night to Remember

The Brief: Tom and Lisa Mitchell wanted a wedding for 180 guests that felt grand but personal. They had a budget of $85,000 and wanted everything in one venue.

What We Did: Our events team designed a custom package. The ceremony was held in the rooftop garden at sunset. Dinner was served in the Grand Ballroom with a menu built by Chef Liam Park. A live jazz trio played during cocktails, and a DJ took over for dancing. We arranged rooms for 60 guests at a group rate.

The Result: The Mitchells came in $3,000 under budget. Every guest stayed on-site, so there were no transport worries. The couple called it "the best day of our lives" in their thank-you note. Their wedding has since been featured in Queensland Bride magazine.

CASE STUDY II

BankWest Annual Conference: 500 Delegates, Zero Hassle

The Brief: BankWest needed a venue for their three-day national conference. They required a main stage for 500, four breakout rooms, full AV support, catering for all meals, and 300 hotel rooms.

What We Did: We dedicated our entire conference wing to BankWest. Our AV team set up live streaming for remote staff. Breakfast, lunch, and dinner were handled by our catering team. We created a branded welcome pack for each delegate and ran a gala dinner on the final night.

The Result: BankWest's internal survey showed 96% of delegates rated the venue "excellent." They have since booked Crown Elara for their next two annual conferences. The deal is worth over $1.2 million in revenue.

CASE STUDY III

VIP Gaming Program: Doubling High-Roller Visits

The Brief: Crown Elara wanted to grow its VIP gaming segment. The goal was to double the number of high-roller visits within 12 months while keeping service quality high.

What We Did: Karen Tan and her team launched the Elara Black Card program. Members get a private gaming salon, dedicated host, complimentary suite, and access to exclusive events. We also partnered with airlines to offer bonus frequent flyer points for gaming spend.

The Result: VIP visits grew by 115% in the first year. Gaming revenue from the VIP segment rose by $8.4 million. The program now has 340 active members, and the waiting list has 200 names on it.

CLASSIFIEDS & ENQUIRIES

Get in Touch with Crown Elara
CONTACT DETAILS

Address:
100 Eagle Street
Brisbane, QLD 4000
Australia

Telephone:
+61 7 3000 1987

Email:
support@celebrattropi.com (24hr support)
info@celebrattropi.com (general)
contact@celebrattropi.com (bookings)

Website:
celebrattropi.com

OPENING HOURS

Hotel Reception: 24 hours, 7 days

Gaming Floor: 24 hours, 7 days

Restaurants: 6:30am -- 11:00pm daily

Spa: 7:00am -- 9:00pm daily

Theatre: Show times vary

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